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One (1) year limited warranty – for Cloé Jewelry & Art products with the original receipt, excluding any damages caused by willful act or negligence. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the accessories. If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise.

憑收據保養,保養期一年,但不包括任何人為損毀。如若我們釐定商品因生產瑕疪受損,我們將予以修補,或在我們認為適當的情況下更換配件。如我們釐定損害並非生產瑕疪所致,我們將通知您,並說明會否有付費或其他方式的修補服務。


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We are happy to exchange your ring for another size within one (1) year of purchase. It is important to note that should you opt for an exchange, your new ring may contain fewer or more gemstones, diamonds, or a reduction or increase in precious metal weight which may cause an increase or decrease in the price.

Please note that some of our rings cannot be resized due to their design.

購買後的一年之內為您修改一次戒指尺寸。特別需要注意如果您選擇更換戒指,您的新戒指可能包含較少或者較多寶石、鑽石,貴金屬重量或者會增加或減少,這些可能導致價格的升高或降低。

請注意,由於戒指設計各異,部分戒指無法調整大小。


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This cleaning and inspection service is free of charge to customers on their Cloé Jewelry & Art product . Oversea customer customer only pays for shipping.

Cloé Jewelry & Art 顧客可免費獲享 Cloé Jewelry & Art清潔檢查服務,顧客只需支付運費。


* If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.

* 如中、英文版本有任何抵觸或歧異,應以中文版本為準。