One (1) year limited warranty – for Cloé Jewelry & Art products with the original receipt, excluding any damages caused by willful act or negligence. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the accessories. If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise.
We are happy to exchange your ring for another size within one (1) year of purchase. It is important to note that should you opt for an exchange, your new ring may contain fewer or more gemstones, diamonds, or a reduction or increase in precious metal weight which may cause an increase or decrease in the price.
Please note that some of our rings cannot be resized due to their design.
This cleaning and inspection service is free of charge to customers on their Cloé Jewelry & Art product . Oversea customer customer only pays for shipping.
Cloé Jewelry & Art 顧客可免費獲享 Cloé Jewelry & Art清潔檢查服務，顧客只需支付運費。
* If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.